Careers

Location: KOLAO Tower 1, 23 Singha Avenue, Nongbon Village, Vientiane Capital, LAOS.

Salary: Negotiable.

JOB SUMMARY:

We are looking for a dynamic and motivated Sales Executive to join our team at Kokkok Solution.The Sales Executive will be responsible for driving sales of our E-wallet product to potential merchants. This is an exciting opportunity to join a growing company and play a key role in its success.

RESPONSIBILITIES:

• Identify potential merchants and develop a sales strategy to target them.
• Build and maintain strong relationships with merchants, understanding their needs and
• providing solutions to meet them.
• Conduct product demos and presentations to potential merchants.
• Negotiate contracts and close deals with merchants.
• Meet and exceed sales targets and KPIs.
• Provide regular sales reports and updates to the management team.
• Keep up-to-date with industry trends and competitor activity.
• Attend industry events and conferences to promote our products and services.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Sales, Marketing or related field.
• 3+ years of sales experience in the industry.
• Proven track record of meeting and exceeding sales targets and KPIs.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and as part of a team.
• Result-driven with a focus on customer satisfaction.

Note: Fresh graduates are encourage to apply.

Willingness to travel as required If you are a self-starter with a passion for sales and a desire
to work in a fast-paced, dynamic environment, we want to hear from you.

Location: KOLAO Tower 1, 23 Singha Avenue, Nongbon Village, Vientiane Capital, LAOS.

Salary:Negotiable.

JOB SUMMARY:

We are looking for a creative and motivated Marketing Executive to join our team at Kokkok Solution. The Marketing Executive will be responsible for developing and executing marketing strategies to promote our E-wallet product to potential customers. This is an exciting opportunity to join a growing company and play a key role in its success.

RESPONSIBILITIES:

• Develop and execute marketing campaigns to promote our E-wallet product.
• Conduct market research and analyze customer trends to identify potential opportunities.
• Create engaging content for social media platforms, email marketing campaigns,and other marketing channels.
• Collaborate with the sales team to develop sales collateral and promotional materials.
• Manage events and sponsorships to promote our product and brand.
• Track and analyze the effectiveness of marketing campaigns and adjust strategies as needed.
• Keep up-to-date with industry trends and competitor activity.
• Work with the product team to provide feedback and insights on customer needs and preferences.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Communications, or related field.
• 2+ years of experience in marketing, preferably in the E-wallet industry.
• Strong knowledge of digital marketing channels, including social media, email marketing and SEO.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Creative problem solver with a focus on results and customer satisfaction.
• Willingness to travel as required.

Note: Fresh graduates are encourage to apply.

If you are a self-starter with a passion for marketing and a desire to work in a fast-paced,dynamic environment, we want to hear from you.

Location: KOLAO Tower 1, 23 Singha Avenue, Nongbon Village, Vientiane Capital, LAOS.

Salary:Negotiable.

JOB SUMMARY:

We are looking for a customer call support representative to join our e-wallet company’s customer support team. The successful candidate will be responsible for handling customer inquiries and providing assistance with e-wallet transactions. The ideal candidate should possess excellent communication and problem-solving skills, be able tomultitask, and handle customers inquiries with ease.

RESPONSIBILITIES:

• Answer incoming customer calls, emails, and respond to inquiries, complaints, and requests for assistance with e-wallet transactions.
• Provide customers with accurate and relevant information about e-wallet features, transaction procedures, and security policies.
• Manage and resolve customer complaints and issues related to e-wallet transactions in a timely and professional manner.
• Identify and escalate priority issues to the appropriate department or manager.
• Record customer interactions, inquiries, and complaints in the company’s CRM system.
• Follow up with customers on their inquiries and complaints to ensure they are satisfied with the resolution provided.
• Recommend e-wallet features and services that meet the customer’s needs and preferences.
• Collaborate with other departments to resolve customer issues and improve the overall customer experience.

QUALIFICATIONS:

• High school diploma or equivalent; college degree preferred.
• At least 1 year of experience in customer service or call center environment, preferably in the
  financial industry.
• Excellent communication, interpersonal, and listening skills.
• Ability to multitask and handle stressful situations with ease.
• Proficient in Microsoft Office and CRM systems.
• Strong problem-solving skills and ability to think on your feet.
• Knowledge of financial transaction procedures and security policies.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and evenings as required.

Note: Fresh graduates are encourage to apply.

This job requires working in an office environment, sitting for extended periods, using a computer and phone for most of the day. The job may require working weekends and evenings to accommodate customer needs.